Sweet Bakery is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website or use our services.

1. Information We Collect

• Personal Information: Name, email address, phone number, address, and account login details when you register, place orders, or contact us.
• Order Details: Items purchased, delivery instructions, and transaction information.
• Newsletter & Promotions: Email address if you subscribe to our newsletters or offers.
• Technical Data: IP address, browser type, device information, and website usage statistics (via cookies or analytics).

2. How We Use Your Information

• To process orders and manage your account.
• To provide customer support and respond to your requests.
• To personalize your website experience (e.g., remembering your theme preference).
• To send updates, order confirmations, and promotional materials (with your consent).
• To improve our website and services.
• To comply with legal requirements.

3. Sharing Your Information

• We do not sell or rent your personal information to third parties.
• We may share data with trusted partners (e.g., delivery services or payment processors) only as needed to fulfill your order.
• We may disclose information if required by law or to protect Sweet Bakery’s rights.

4. Cookies & Analytics

• Our site uses cookies to enhance your experience and analyze traffic. You can adjust cookie settings in your browser.
• We use third-party analytics tools (e.g., Google Analytics) to collect anonymous usage data for site improvement.

5. Data Security

• We use reasonable security measures to protect your data, including encryption and secure server technology.
• Your payment details are processed by trusted third-party providers and are not stored on our servers.

6. Your Rights & Choices

• You can access, update, or delete your account information anytime by logging in.
• You can unsubscribe from our emails at any time via the link in our messages or by contacting us.
• For privacy requests, email us at privacy@sweetbakery.ca.

7. Children's Privacy

• Our website is not intended for children under 13. We do not knowingly collect personal information from children.

8. Changes to This Policy

• We may update our Privacy Policy occasionally. Changes will be posted here with the revised date.

9. Contact Us

For any privacy-related questions, concerns, or requests, please contact us or email privacy@sweetbakery.ca.

Last updated: July 29, 2025